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Refund and Sales Policy

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1. No payments on this website

This website does not sell products or services and does not accept payments, deposits or reservations. For that reason there are no online purchases to refund.

2. Vehicle purchases

Vehicle sales are arranged directly with AUTO LIFE, outside this website, and are made through a written sales contract. The terms of your purchase, including any deposit, cancellation, return or refund, are the ones written in the documents you sign. Please read them carefully and ask us any questions before signing.

  • No cooling-off period: under Maryland law there is generally no "cooling-off" period that lets a buyer cancel a vehicle purchase after signing. A vehicle purchase can only be cancelled or returned if your written contract says so or the law otherwise provides.
  • Deposits: if you leave a deposit, you will receive a signed written receipt stating the amount, the vehicle, and whether and under what conditions the deposit is refundable. Do not send money to anyone without such a receipt. AUTO LIFE will never ask for payment through this website.
  • Warranties: the Buyers Guide displayed on each vehicle states whether it is sold with a warranty or "as is." According to the Maryland Attorney General's Consumer Protection Division, a dealer may sell a used vehicle "as is" only if it is more than six model years old and has more than 60,000 miles; other used vehicles sold by a dealer carry implied warranties provided by law. The Buyers Guide and your contract describe the terms that apply to your vehicle.
  • Buyers outside Maryland or the United States: the conditions for shipping and export are the ones agreed in writing with AUTO LIFE (see section 3 of the Terms and Conditions).

3. Your rights under the law

Nothing in this policy limits any right you have under Maryland or federal law. If you have a problem with a purchase, contact us first so we can try to resolve it. You may also contact the Maryland Attorney General's Consumer Protection Division or the Maryland Motor Vehicle Administration.

4. Contact